Cookie Policy - Firenze con Arianna

Licensed tour guide for Florence and district
Italian - English - French
Licensed tour guide for Florence and district
Italian - English - French
Licensed tour guide for Florence and district
Italian - English - French
Licensed tour guide for Florence and district
Italian - English - French
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Cookie Policy of

This document informs Users about the technologies that help this  Application to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a  Cookie) or use resources (for example by running a script) on a User’s device as they interact with this Application.
For simplicity, all such technologies are defined as "Trackers" within  this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile  browsers, it would be inaccurate to talk about Cookies in the context of  mobile apps as they are a browser-based Tracker. For this reason,  within this document, the term Cookies is only used where it is  specifically meant to indicate that particular type of Tracker.
Some of the purposes for which Trackers are used may also require the  User's consent. Whenever consent is given, it can be freely withdrawn  at any time following the instructions provided in this document.
This Application uses Trackers managed directly by the Owner  (so-called “first-party” Trackers) and Trackers that enable services  provided by a third-party (so-called “third-party” Trackers). Unless  otherwise specified within this document, third-party providers may  access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar  Trackers may vary depending on the lifetime set by the Owner or the  relevant provider. Some of them expire upon termination of the User’s  browsing session.
In addition to what’s specified in the descriptions within each of the  categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant  information – such as the presence of other Trackers - in the linked  privacy policies of the respective third-party providers or by  contacting the Owner.

Activities strictly necessary for the operation of this Application and delivery of the Service

This Application uses so-called “technical” Cookies and other  similar Trackers to carry out activities that are strictly necessary for  the operation or delivery of the Service.

Other activities involving the use of Trackers

Experience enhancement
This Application uses Trackers to provide a personalized user  experience by improving the quality of preference management options,  and by enabling interaction with external networks and platforms.

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Instagram widget (Facebook Ireland Ltd)

Instagram is an image visualization service provided by Facebook Ireland Ltd that allows this Application to incorporate content of this kind on its pages.

Personal Data processed: Tracker and Usage Data.

Place of processing: Ireland – Privacy Policy.


The  services contained in this section allow the Data Controller to monitor  and analyze traffic data and are used to keep track of User behavior.


Website analytics is a statistical service provided by ONE.COM Group AB

Personal Data processed: Usage data; Tracking tools.

Place of processing: Italy - Privacy Policy. Cookie Policy

Interaction with external social networks and platforms   
This type of service allows interaction with social networks or  other external platforms directly from the pages of this Application.
The interaction and information obtained through this Application are  always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages  where the service is installed, even when Users do not use it.
It is recommended to log out from the respective services in order to  make sure that the processed data on this Application isn’t being  connected back to the User’s profile.

Facebook Like button and social widgets (Facebook Ireland Ltd)
The Facebook Like button and social widgets are services  allowing interaction with the Facebook social network provided by  Facebook Ireland Ltd
Personal Data processed: Tracker and Usage Data.
Place of processing: Ireland – Privacy Policy.

How to manage preferences and provide or withdraw consent
There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant:
Users can manage preferences related to Trackers from directly within  their own device settings, for example, by preventing the use or  storage of Trackers.
Additionally, whenever the use of Trackers is based on consent, Users  can provide or withdraw such consent by setting their preferences  within the cookie notice or by updating such preferences accordingly via  the relevant consent-preferences widget, if available.
It is also possible, via relevant browser or device features, to  delete previously stored Trackers, including those used to remember the  User’s initial consent.
Other Trackers in the browser’s local memory may be cleared by deleting the browsing history.
With regard to any third-party Trackers, Users can manage their  preferences and withdraw their consent via the related opt-out link  (where provided), by using the means indicated in the third party's  privacy policy, or by contacting the third party.

Locating Tracker Settings

Users can, for example, find information about how to manage Cookies  in the most commonly used browsers at the following addresses:

Users may also manage certain categories of Trackers used on mobile  apps by opting out through relevant device settings, such as the device  advertising settings for mobile devices, or tracking settings in general  (Users may open the device settings, view and look for the relevant  setting).

Advertising industry specific opt-outs
Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to  select their tracking preferences for most of the advertising tools. The  Owner thus recommends that Users make use of these resources in  addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

Owner and Data Controller
Rossi Arianna
Via Vittorio Veneto 33
50023 Impruneta (Firenze)
Owner contact email:

Since the use of third-party Trackers through this Application  cannot be fully controlled by the Owner, any specific references to  third-party Trackers are to be considered indicative. In order to obtain  complete information, Users are kindly requested to consult the privacy  policies of the respective third-party services listed in this  document.
Given the objective complexity surrounding tracking technologies,  Users are encouraged to contact the Owner should they wish to receive  any further information on the use of such technologies by this  Application.

Definitions and legal references     

Personal Data (or Data)
Any information that directly, indirectly, or in connection  with other information — including a personal identification number —  allows for the identification or identifiability of a natural person.

Usage Data
Information collected automatically through this Application  (or third-party services employed in this Application), which can  include: the IP addresses or domain names of the computers utilized by  the Users who use this Application, the URI addresses (Uniform Resource  Identifier), the time of the request, the method utilized to submit the  request to the server, the size of the file received in response, the  numerical code indicating the status of the server's answer (successful  outcome, error, etc.), the country of origin, the features of the  browser and the operating system utilized by the User, the various time  details per visit (e.g., the time spent on each page within the  Application) and the details about the path followed within the  Application with special reference to the sequence of pages visited, and  other parameters about the device operating system and/or the User's IT  environment.

The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Data Subject
The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)
The natural or legal person, public authority, agency or other  body which processes Personal Data on behalf of the Controller, as  described in this privacy policy.

Data Controller (or Owner)
The natural or legal person, public authority, agency or other  body which, alone or jointly with others, determines the purposes and  means of the processing of Personal Data, including the security  measures concerning the operation and use of this Application. The Data  Controller, unless otherwise specified, is the Owner of this  Application.

This Application
The means by which the Personal Data of the User is collected and processed.

The service provided by this Application as described in the relative terms (if available) and on this site/application.

European Union (or EU)
Unless otherwise specified, all references made within this  document to the European Union include all current member states to the  European Union and the European Economic Area.

Cookies are Trackers consisting of small sets of data stored in the User's browser.

Tracker indicates any technology - e.g Cookies, unique  identifiers, web beacons, embedded scripts, e-tags and fingerprinting -  that enables the tracking of Users, for example by accessing or storing  information on the User’s device.

Legal information
This privacy statement has been prepared based on provisions of  multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
This privacy policy relates solely to this Application, if not stated otherwise within this document.

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